How To Enroll

Follow these steps for a smooth, stress-free Open Enrollment, scheduled for Oct. 9-23, 2023. Enrolling as a new hire? See “If You’re a New Hire” below.

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3 Open Enrollment Must-Dos!

Don’t forget these important steps.

Complete the Working Spouse Health Coverage Verification Process by Nov. 30, 2023.

You will need to verify/reverify your spouse’s access to other health care coverage through his/her employer. If you don’t take this step and want to cover your spouse under the Parkland Employee Health Plan (PEHP), you will pay the spousal surcharge of $75 per pay period.

Learn more

Re-enroll for flexible spending accounts (FSAs) and the Health Savings Account (HSA).

Health Care, Dependent Care FSA and HSA elections do not carry over from year to year.

Take a screenshot of your benefit elections.

After making your 2024 benefit elections in PeopleSoft (MyParkland), review them to ensure they’re correct. Take a screenshot of the summary of your final elections. Your confirmation statement will be available after the Open Enrollment period closes. You will not be able to change your benefits until the next Open Enrollment unless you have a qualified status change.

If You’re New to the HDHP

If you’re enrolling in the HDHP for the first time, we encourage you to:

Understand how the HDHP with HSA works before enrolling, and
Attend a Cigna webinar.

Cigna In-Person Meetings

Oct. 10 at 9:30 a.m.: Private Dining New Parkland
Oct. 10 at noon: Moody 01-1116-0118 (behind Starbucks)
Oct. 11 at 1 p.m.: Private Dining New Parkland
Oct. 11 at 2 p.m.: Private Dining New Parkland

Cigna Virtual Webinars

Oct. 12 at 7:30 a.m.: Join meeting
Oct. 12 at noon: Join meeting
Oct. 12 at 7 p.m.: Join meeting
Oct. 19 (Spanish) at noon: Join meeting
Oct. 20 at noon: Join meeting

Staying in the HDHP for 2024?

If you are currently enrolled in the HDHP and want to stay in the HDHP for 2024, you will need to re-enroll in the HSA in order to receive Parkland’s contribution and make your own contributions. HSA enrollment and elections do not carry over.

2024 Open Enrollment Checklist

Learn about your 2024 benefit updates.: Check out what’s new.

Stroll by the in-person benefits fair. The fair will be hold Oct. 16 from noon to 7 p.m. and Oct. 17 from 7:30 a.m. to 5 p.m. in Private Dining New Parkland.

Watch the 2024 Open Enrollment video to help you make your 2024 benefit decisions
Take action if you want to:: Sell Paid Time Off (PTO). Through MyParkland, you can sell up to 40 hours of PTO that you have already earned or will accrue in the future. Learn more here.

Cover your spouse. Verify/reverify your spouse’s access to other health care coverage through his/her employer. You will receive a letter from Impact Interactive during the first week of November. You must complete the verification process by Nov. 30, 2023. See 3 Open Enrollment Must-Dos above.

Enroll in a flexible spending account (FSA) or Health Savings Account (HSA) for 2024. If you don’t enroll, you won’t be able to participate in the Health Care FSA, Dependent Care FSA or HSA for 2024.
Make sure you provide Social Security numbers.: The law requires that you provide Parkland with a Social Security number for all covered dependents in the medical plan. Dependents can’t be enrolled without a Social Security number.
Verify your emergency contacts in PeopleSoft.: Make sure your emergency contacts are up-to-date. Go to MyParkland > Personal Information > Personal Details > Emergency Contacts.
Enroll or make changes by the deadline (Oct. 23, 2023).: Open Enrollment is your once-a-year opportunity to change your benefit elections. Log on to PeopleSoft at https://hr.parklandhealth.org/pshr/signon.html. For detailed enrollment instructions, see Easy Steps To Enroll Online below.
Don’t need to take any action as described above or make changes?: If you’re happy with your current benefits, no action is required during Open Enrollment. But it’s a good idea to verify your current mailing address, emergency contacts and contact information on file, as well as review your beneficiaries for life and AD&D insurance as well as retirement benefits each year.
Questions?: Click on Submit OTM Requests 24/7 from the home page of the OTM Service Portal.

Call OTM Shared Services at 469-419-3000 (ext. 7-3000) Monday through Friday from 7:30 a.m. to 5 p.m.

What You Can Do During Open Enrollment?

Parkland’s Open Enrollment is from Oct. 9–23, 2023. Open Enrollment is your once-a-year chance to change your benefit elections. During Open Enrollment, you can do the following for 2024 through MyParkland:

: Enroll in or change your coverage. This includes medical, dental, vision, health savings account (HSA), flexible spending accounts (FSAs), life and AD&D insurance, legal, disability buy-up and buy-down plans, and critical illness and accident insurance.
: Add or drop a dependent.
: Participate in the HSA (if enrolling in the HDHP) for the next year — only if you re-enroll each year.
: For the Health Care and Dependent Care FSA, you must re-enroll each year in order to participate.
: Sell up to 40 hours of Paid Time Off (PTO) that you have already earned or will accrue in the future.
: Increase or decrease life insurance coverage.

Easy Steps To Enroll Online

Enrolling for benefits is quick and easy with Parkland’s online enrollment system. From home and most work computers, you can enroll using the web-based MyParkland on the PeopleSoft Self-Service System.

Note: If you are enrolling from a non-Parkland device, you must register for remote access through DUO first. Use this link to submit a self-service DUO Request. For technical issues with the OTM Portal, contact the Technical Support Center at 214‑590‑5999.

Log on to PeopleSoft at https://hr.parklandhealth.org/pshr/signon.html.
Enter your:
- User ID, which is your Parkland employee ID number.
- PeopleSoft password. If you don’t remember your password, the system includes a Forgot your password feature. If that doesn’t work, call the Service Desk at 214‑590‑5999.
After clicking Sign In:
- Open Enrollment: Click on “Open Enrollment.” You can also select Main Menu on the home page, and go to MyParkland > Benefits > Benefits Details > Benefits Enrollment. Then follow the prompts to enroll.
- New Hire: Select Main Menu on the home page, and go to MyParkland > Benefits > Benefits Details > Benefits Enrollment. You will enroll once for both 2023 and 2024 benefits.
Save a screenshot of the summary of your final elections so you have it for your records.
Click Submit Enrollment. Then click Done. You may return to MyParkland at any time during Open Enrollment to change your elections.

Don’t forget! Click Done for the system to accept your new elections.

Download detailed enrollment instructions

Enrolling for Other Benefits

Supplemental Savings Plan

To enroll in the Supplemental Savings Plan, log on to MillimanBenefits.com or call the Milliman Benefits Service Center at 800-995-2608. You may update your enrollment in the Supplemental Savings Plan at any time.

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Pet Insurance

To enroll for pet insurance, call Nationwide at 877-738-7874 or go to petinsurance.com/affiliates/parklandhospital_pr. (You will need to call to enroll your bird, rabbit, reptile or other exotic pet.)

Learn more

If You're Enrolling as a New Hire

As a new hire, you must enroll in all benefits (other than the Supplemental Retirement Plan) within 30 days of your hire date for coverage to begin when you become eligible. To enroll as a new hire, review the “Easy Steps To Enroll Online” above. You will enroll once for both 2023 and 2024 benefits. For 2023 benefits information, go to Resources in the top navigation and select 2023 Benefits.
If you do not complete your online benefits enrollment by the deadline as a new hire, you may not enroll for benefits until the next Open Enrollment in October 2024 (for benefits that will be effective on Jan. 1, 2025) unless you have a qualified life event during 2024. Additionally, you will not be enrolled for coverage under any optional plan.
The optional benefits you choose when you enroll will be in effect for the rest of 2023 and for 2024. See your costs here (you’ll pay the same costs in 2023 and 2024).
Review your options carefully. Once you enroll, you will not have an option to make changes until the next Open Enrollment in October 2024 or if you have a qualified status change.
If you are eligible, you will be automatically enrolled in the Retirement Income Plan (if full-time), part-time mandatory contributions, Employee Assistance Program (EAP), core disability and basic life insurance.

Learn more

Required Documentation

As part of the dependent eligibility verification process for the medical, dental or vision plans, you will be required to submit documentation to prove your relationship to your dependents, including marriage certificates, birth certificates and tax returns. Be on the lookout — Amwins will email and mail a request for dependent eligibility verification to your home address currently on file at Parkland. Do not submit documentation until Amwins sends you a verification request.

Learn more

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Making Changes During the Year

In accordance with federal law, you may change your benefit elections during the year only if you have a change in life or employment status. Examples of life events that will enable you to change your coverage include birth or adoption of a child, marriage, divorce or loss of coverage. Review your Open Enrollment elections carefully to see if your choices will fit your situation throughout the year. Change requests for status change event elections must be made within 30 days following the event.

Learn more

Need Help?

Got questions about enrolling for your benefits? Click on Submit OTM Requests 24/7 from the home page of the OTM Service Portal, available 24/7 just like Parkland. You can also submit a request or view answers to your enrollment requests. The search bar on the portal can help you locate information.

If you don’t have access to a computer, you can call OTM Shared Services at 469-419-3000 (ext. 7-3000), Monday through Friday from 7:30 a.m. to 5 p.m.