If you enroll in the Parkland Employee Health Plan (PEHP), you automatically receive prescription drug benefits. MedImpact Healthcare administers pharmacy benefits for the PEHP.

Mother gives her daughter liquid medicine via syringe

Filling Prescriptions

Where you can fill your prescription depends on the type of provider who writes it. Pharmacies include the Parkland Central Pharmacy, a Community Oriented Primary Care (COPC) pharmacy1 or a retail pharmacy in the MedImpact network.

Parkland Central Pharmacy, COPC Pharmacy or Parkland Mail Order1Retail Pharmacies in MedImpact Broad Network or MedImpact Direct Mail‑Order Service
Tier of Provider Writing Prescription
Tier 1 provider at a Parkland facilityYesYes
Tier 1 provider at a non-Parkland facility2 OR Tier 2 provider in the UnitedHealthcare Choice Plus NetworkNoYes
Tier 3 out-of-network providerNoYes

1 You may fill regular prescriptions at the new RedBird Health Center Pharmacy, 3560 W. Camp Wisdom in Dallas. However, you may not fill mail-order prescriptions at this location.
2 Tier 1 providers at a non-Parkland facility include Children’s Medical Center and William P. Clements University Hospital.

Find a Parkland Pharmacy

Get more information about locations and hours of operation for all ambulatory (outpatient) pharmacies.

Learn more

Retail Pharmacy

Here’s a look at what you’ll pay for retail drugs (up to a 30-day supply).

Specified Parkland On-Site Pharmacies1Walgreens Pharmacies2MedImpact Broad NetworkOut-of-Network
Generic$10 copay$20 copay40% coinsurance ($30 minimum; $45 maximum)100%
Preferred Brand$20 copay$45 copay40% coinsurance ($75 minimum; $125 maximum)100%
Non-Preferred Brand$40 copay$75 copay50% coinsurance ($100 minimum; $175 maximum)100%

1 Requires a prescription written by a Tier 1 Parkland provider at a Parkland facility.
2 For prescriptions written by a Tier 2 provider or a Tier 1 provider not at a Parkland facility, you may obtain a 90-day supply from a Walgreens pharmacy. The cost will be 3 times the cost of a 30-day supply.

Mail-Order Services

With mail order, you can receive up to a 90-day supply of your medicine. The first time you fill a prescription, ask your provider for two prescriptions — one that you can fill immediately and one that you can fill through the mail-order service.

Parkland Mail-Order Service

  • For prescriptions written by a Tier 1 provider at a Parkland facility
  • Submit your prescriptions and refill requests through the online refill page on the Parkland Intranet under Pharmacy Employee Online Refills or by fax at 214-590-2879.
  • Questions? Call 214-590-1400.

MedImpact Direct Mail-Order Service

  • For prescriptions written by a:
    • Tier 1 provider at a non-Parkland facility
    • Tier 2 provider in the UnitedHealthcare Choice Plus Network
    • Tier 3 out-of-network provider
  • Call 855-873-8739 Monday through Friday from 7 a.m. to 7 p.m. Central time or Saturday from 8 a.m. to 4 p.m. Central time.

Mail-Order Benefits at a Glance

Here’s a look at what you’ll pay for up to a 90-day mail-order supply.

Parkland Mail Order1MedImpact Direct Mail Order
Generic$25 copay$50 copay
Preferred Brand$50 copay$115 copay
Non-Preferred Brand$100 copay$190 copay

1 Requires a prescription written by a Tier 1 Parkland provider at a Parkland facility. The Parkland mail-order service is intended for 90-day supply prescriptions only. To obtain a 30-day supply of medication, you will need to go to a Parkland or retail pharmacy. For 90-day supply prescriptions written by other providers, use MedImpact Direct Mail Order service.

Woman Smiling while looking at pill bottle

Generic and Brand-Name Drugs

The pharmacy program divides medications into three categories:

Generic — These drugs contain the same active ingredients and are subject to the same standards as brand-name drugs with respect to quality, strength and purity. Using a generic drug offers the lowest-cost option, regardless of where you fill your prescription. To save money, ask your doctor to prescribe a generic if available. Generics can cost 25% to 75% less than brand-name drugs yet are equally as effective.

Preferred brand-name — This category includes brand-name drugs with no generic equivalent that are included on the preferred drug list (also called a formulary). This list includes medications that are proven to be safe and effective.

Non-preferred brand name — This category includes brand-name drugs that have generic equivalents or another brand-name option on the preferred drug list. You will pay more money to fill a prescription from the list. You and your doctor may decide that a medication in this category is best for you.

Specialty Drugs

You must obtain all specialty drugs through Parkland’s pharmacies or the MedImpact ChoiceSpecialty Network. Specialty drugs are generally injectable, infused, oral or inhaled drugs that require close supervision and monitoring. The PEHP formulary includes hormone therapy drugs for a diagnosis of gender dysphoria.

Your physician must submit a prior authorization for approval from the PEHP before the medication will be covered.
Here’s a look at what you’ll pay for a 30-day supply of specialty drugs.

Specialty Drug Tier (Each tier reflects a specialty drug type)Parkland PharmacyNon-Parkland Pharmacy (MedImpact ChoiceSpecialty Network)
Tier 120% coinsurance ($100 maximum)25% coinsurance ($150 maximum)
Tier 235% coinsurance ($300 maximum)40% coinsurance ($350 maximum)
Tier 340% coinsurance ($500 maximum)50% coinsurance ($600 maximum)
Out of Network100%100%

Your 2022 Biweekly Benefit Deductions

Your costs for pharmacy coverage are included in your medical biweekly benefit deductions. See the Medical section for your rates.


Frequently Asked Questions (FAQs)

Who is MedImpact?

MedImpact is the nation’s largest independent privately owned pharmacy benefit manager, with a network of 64,000 pharmacies including major chains and independent pharmacies. Contact MedImpact at or 800-788-2949.

Will I receive a separate prescription drug ID card?

No. You’ll receive one ID card that includes both medical and pharmacy information.

What if I (or a dependent) am eligible or will become eligible for Medicare?

If you or your dependents have Medicare or will become eligible for Medicare in the next 12 months, a federal law provides prescription drug coverage through Medicare Part D. For more details, see the Creditable Coverage Notice in the Legal Notices section.