Benefit Contacts

Have questions about your benefits? Find out whom to call and where to go to get the information you need.

african american man using phone

Benefits at a Glance

Use the search bar at the top of the chart to quickly find the contacts you need.

BenefitContact Info
24/7 Help
OTM Service Portal24/7 Helpparkland.service-now.com
OTM Shared Services24/7 Help469-419-3000 (ext. 7-3000)
Employment Verification
Group OneEmployment Verification

https://groupone.ivrnetworks.com/groupone


Questions? Email grouponehelpdesk@gp1.com or ddavila@gp1.com

You can also call 972-719-4208 or 469-648-5052.

Enrolling In or Changing Your Benefits
PeopleSoft (MyParkland)Enrolling In or Changing Your BenefitsFrom your Parkland computer:
http://intranet.pmh.org
Click on "PeopleSoft HR Mgmt System" on the bottom left corner

From your home computer:
https://hr.pmh.org/psp/pshr/?cmd=login

User ID: Parkland employee ID number
Password: PeopleSoft password
Dependent Verification
Impact InteractiveDependent Verification866-691-6551
Medical (Parkland Employee Health Plan)
UMR, a UnitedHealthcare CompanyMedical (Parkland Employee Health Plan)877-370-0320
umr.com
Medical (Available to all Parkland Employees)

Employee Health Center

medical

4th Floor of the Moody Outpatient Center
5151 Maple Ave.
214-590-2800
8 a.m. – 5 p.m. Monday through Friday

Employee Women's Wellness Centermedical

2nd Floor of WISH Tower

469-419-1010 (ext. 7-1010)

8 a.m. – 4 p.m. Monday through Friday

Pharmacy (Parkland Employee Health Plan)
MedImpact (Pharmacy Benefit Manager)Pharmacy800-788-2949
MedImpact Direct (Mail-Order Service) For prescriptions written by Tier 1 and Tier 2 providers that cannot be filled through the Parkland mail-order servicePharmacy855-873-8739
Parkland On-Site Pharmacies (only for prescriptions written by a Tier 1 provider at a Parkland facility)
Central Pharmacy (located in the Ron J. Anderson, MD Clinic)Parkland On-Site Pharmacies (only for prescriptions written by a Tier 1 provider at a Parkland facility)214-266-9090
Parkland Mail-Order Phone LineParkland On-Site Pharmacies (only for prescriptions written by a Tier 1 provider at a Parkland facility)pharmacy214-590-1400

RedBird Health Center Pharmacy

on-site pharmacy
3560 W. Camp Wisdom
Dallas, Texas 75237
214-266-5000
9 a.m. 6 p.m. Monday through Thursday
9 a.m. 5 p.m. Friday
Your COPC PharmacyParkland On-Site Pharmacies (only for prescriptions written by a Tier 1 provider at a Parkland facility)Check with your COPC pharmacy for hours
Dental
Cigna Dental HMO & Cigna Dental PPODental800-Cigna24 (800-244-6224)
Cigna.com
Vision
Superior Vision PlanVision800-507-3800
SuperiorVision.com
Flexible Spending Accounts (FSA)
PayFlexFlexible Spending Accounts (FSA)800-284-4885
PayFlex.com
User ID: Parkland employee ID number
Password: Your ZIP code
Life and Accidental Death and Dismemberment (AD&D) Insurance
Securian Financial (Minnesota Life)Life and Accidental Death and Dismemberment (AD&D) Insurance866-293-6047
LifeBenefits.com
Leave of Absence Management
Sedgwick Leave of Absence Management844-263-3117
Supplemental Insurance Coverages (Critical Illness, Accident and Hospital Indemnity)
AflacSupplemental Insurance Coverages (Critical Illness, Accident and Hospital Indemnity)800-433-3036
Beneplace Benefits & Discounts
Legal Insurance — ARAG® Legal CenterBeneplace Benefits & Discounts800-247-4184
AragLegalCenter.com
Access Code: 17502ph
Pet Insurance — NationwideBeneplace Benefits & Discounts877-PETS-VPI (877-738-7874)
PetInsurance.com/affiliates/parklandhospital_pr
Home & Auto Insurance — Travelers and Liberty MutualBeneplace Benefits & DiscountsTravelers: 888-695-4640 (discount code: 8255)
Liberty Mutual: 800-699-3741 (PIN: 116261)
Fitness — Active&Fit DirectBeneplace Benefits & Discounts844-646-2746
beneplace.com/parkland
Cell Phones and Other DiscountsBeneplace Benefits & Discountsbeneplace.com/parkland
Day Care DiscountsBeneplace Benefits & Discountsbeneplace.com/parkland
Tuition Reimbursement
EdAssistTuition Reimbursement844-358-1623
Log on through Parkland Pathways
Paid Time Off
Sell PTO (during Open Enrollment)Paid Time OffPeopleSoft (MyParkland)
Questions? Contact OTM Shared Services at 469-419-3000 (ext. 7-3000).
Donate PTOPaid Time OffGo to PTO Donation in MyParkland on the PeopleSoft system under My Parkland > Benefits > Share PTO.
Request Donated TimePaid Time OffSubmit a Request for Donated PTO on the OTM Service Portal at parkland.service‑now.com/otm or call 469-419-3000 (ext. 7-3000).
Care Management Programs (through UMR; available if enrolled in the PEHP)
Utilization Management (pretermination of benefits)Care Management Programs (through UMR; available if enrolled in the PEHP)877-370-0320 (Have your physician contact UMR at this number in advance of the procedure or treatment.)
Ongoing Condition CARECare Management Programs (through UMR; available if enrolled in the PEHP)866-575-2540
NurselineCare Management Programs (through UMR; available if enrolled in the PEHP)877-370-0320
umr.com (live chat)
Maternity CARECare Management Programs (through UMR; available if enrolled in the PEHP)877-370-0320
umr.com
Tobacco Cessation CARECare Management Programs (through UMR; available if enrolled in the PEHP)800-207-7680
Clinical Weight Loss Program (through UMR, available if enrolled in the PEHP)
Real AppealClinical Weight Loss Program (through UMR, available if enrolled in the PEHP)844-344-REAL (7325)
Email: help@realappeal.com
Website FAQ: realappeal.com/support
Employee Assistance Program (EAP)
ComPsych GuidanceResources®Employee Assistance Program (EAP)844-216-8399
GuidanceResources.com (ID: PARKLAND)
App: GuidanceResources® Now
Retirement
Milliman
Retirement Income Plan, Supplemental Retirement Plan and Part-Time Mandatory Contributions Retirement
800-995-2608
MillimanBenefits.com

Milliman Mobile Benefits App
(Download from the Apple App Store or Google Play)

On-Site Representative
milliman3.fullslate.com
214-590-9543
Tobacco-Free Campus
Parkland’s Smoking Cessation ClinicTobacco-Free Campus214-590-5691
parklandhospital.com/smoking-cessation

Team Member Support Resources

Get information on additional team member resources.