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EAP

The Employee Assistance Program (EAP) provides confidential support for everyday challenges and for more serious problems. The EAP is available around the clock anytime you need it. In 2024, you have two EAP options available to you: ComPsych® GuidanceResources® and Cigna.

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More EAP Visits Through Cigna

Three additional Employee Assistance Program (EAP) visits through Cigna will give you a total of eight in 2024. You can choose between ComPsych (five visits) and Cigna (three visits).

Enrolled in the Parkland Employee Health Plan (PEHP)? After you use your three Cigna EAP visits, you can keep seeing the same Cigna in-network provider under your medical plan benefits.

How the EAP Can Help

The EAP is available to all Parkland employees and their eligible family members.

You and your family members can get a set number of counseling sessions per issue. Services through the EAP are provided at no cost to you unless you are referred to an outside provider. Plus, you can get referrals and resources for things like finding child care and hiring movers. Counselors are available 24/7.

 

Confidential Emotional Support

Get help dealing with issues like:

  • Anxiety, depression, or stress
  • Marital and family conflicts
  • Single parenting
  • Alcohol or drug problems
  • Life transitions
  • Changes in your life, such as a new job or a situation like the pandemic
  • Grief and loss
  • Transgender support
  • Eating disorders
  • Physical abuse
  • Work-related problems
An older man in a wheelchair grasping hands with a younger man crouched in from of the wheelchair

Work-Life Solutions

Find referrals and resources for just about anything on your to-do list, such as:

  • Locating child care
  • Hiring movers or home repair contractors
  • Planning a major project or event
  • Finding resources for aging parents

Legal Guidance

Talk to attorneys for practical assistance with legal issues, such as:

  • Family law matters, including divorce, custody, child support and adoption
  • Bankruptcy and credit issues
  • Wills and trusts

Financial Resources

Talk to a financial expert about a wide range of issues, including:

  • Financial pressures
  • Credit card and debt management
  • Tax and real estate questions
  • Mortgages, loans and refinancing
EAP 5aYoung black woman in knitted sweater working from home, sitting on couch, using laptop

Online Support

GuidanceResources® Online is your 24/7 link to information, tools and support. Log on to guidanceresources.com for:

  • Articles, podcasts, videos and slideshows
  • On-demand trainings
  • “Ask the Expert” personal responses to your questions

 

MyCigna.com is another 24/7 online resource for you.

Get in Touch