New Hire:
How To Enroll

Follow these steps for a smooth, stress-free enrollment.

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Automatic Enrollment

If you are eligible, you will be automatically enrolled in the Employee Assistance Program (EAP), core disability and basic life insurance.

You’ll also be automatically enrolled in the retirement benefits program, if eligible.

  • Full-time employee: automatically enrolled in the Retirement Income Plan, and if hired on or after Jan, 1, 2022, the Supplemental Retirement Plan.
  • Part-time employee: automatically enrolled in part-time mandatory contributions.


Need-To-Know Info

  • As a new hire, you must enroll in all benefits (other than the Supplemental Retirement Plan) within 30 days of your hire date for coverage to begin when you become eligible.
  • If you do not complete your online benefits enrollment by the deadline as a new hire, you may not enroll for benefits until the next Open Enrollment in October 2022 (for benefits that will be effective on Jan. 1, 2023) unless you have a qualified life event during 2022. Additionally, you will not be enrolled for coverage under any optional plan.
  • Review your options carefully. Once you enroll, you will not have an option to make changes until the next Open Enrollment in October 2022 or when you have a qualified status change.


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Easy Steps To Enroll Online

Enrolling for benefits is quick and easy with Parkland’s online enrollment system. From home and most work computers, you can enroll using the web-based MyParkland on the PeopleSoft Self-Service System.

Log on to MyParkland to enroll for the following benefits: medical, dental, vision, life and accidental death and dismemberment (AD&D) insurance, disability buy-up and buy-down plans, legal, flexible spending accounts (FSAs) and supplemental coverages through Aflac (critical illness insurance, group accident insurance and hospital indemnity).

Note: If you are enrolling from a non-Parkland device, you must register for remote access through DUO first. Use this link to submit a self-service DUO Request. For technical issues with the OTM Portal, contact the Technical Support Center at 214‑590‑5999.

  1. Log on to PeopleSoft at
  2. Enter your:
    • User ID, which is your Parkland employee ID number.
    • Default password, which is phhs plus the last four digits of your Social Security number.
  3. After clicking Sign In, select Main Menu on the home page, and go to MyParkland > Benefits > Benefits Details > Benefits Enrollment.
  4. Make sure you provide Social Security numbers. The law requires that you provide Parkland with a Social Security number for all covered dependents in the medical plan. Dependents can’t be enrolled without a Social Security number.
  5. Save a screenshot of the summary of your final elections so you have it for your records.
  6. Click Submit Enrollment. Then click Done.

Don’t forget! Click Done for the system to accept your new elections.

Download detailed enrollment instructions

About MyParkland

From MyParkland, you can:

  • Review or modify your personal information.
  • View your Paid Time Off (PTO).
  • View your paycheck.

From the Benefits section, you can:

  • Review your current benefits.
  • Provide beneficiary/dependent information for your life and AD&D plans only. You name beneficiaries for the Supplemental Retirement Plan and Retirement Income Plan at
  • Submit a family status/life event change.
  • Enroll for benefits.

Naming a Beneficiary

In PeopleSoft, you must go into each plan (basic life, supplemental life and AD&D insurance) to designate your beneficiary, even if you are naming the same beneficiary for all plans.

Enrolling for Other Benefits

Supplemental Retirement Plan

Log on to or call the Milliman Benefits Service Center at 800-995-2608. You are eligible for this benefit upon your date of hire. Full-time employees hired on or after Jan. 1, 2022, will be enrolled automatically.

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Pet Insurance

To enroll for pet insurance, call Nationwide at 877-738-7874 or go to (If you want to enroll your bird, rabbit, reptile or other exotic pet, you will need to call.)

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Required Documentation

As part of the dependent eligibility verification process for the medical, dental or vision plans, you will be required to submit documentation to prove your relationship to your dependents, including marriage certificates, birth certificates and tax returns. Be on the lookout — Impact Interactive will mail a request for dependent eligibility verification to your home address currently on file at Parkland. Do not submit documentation until Impact Interactive sends you a verification request.

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Making Changes During the Year

In accordance with federal law, you may change your benefit elections during the year only if you have a change in life or employment status. Examples of life events that will enable you to change your coverage include birth or adoption of a child, marriage, divorce or loss of coverage. Review your elections carefully to see if your choices will fit your situation throughout the year. Change requests for status change event elections must be made within 30 days following the event.

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Need Help?

Got questions about enrolling for your benefits? Click on Submit OTM Requests 24/7 from the home page of the OTM Service Portal, available 24/7 just like Parkland. You can also submit a request or view answers to your enrollment requests. The search bar on the portal can help you locate information.

If you don’t have access to a computer, you can call OTM Shared Services at 469-419-3000 (ext. 7-3000), Monday through Friday from 7:30 a.m. to 5 p.m.