Chronic Condition Health Coaching

Get one-on-one support to help manage a chronic medical condition.

How It Works

Living with a chronic condition isn’t easy. Cigna is here to help. Cigna may contact you and invite you to participate in the program if you have one of the following conditions. Participation is voluntary, but highly encouraged. All resources are available at no cost.

Heart Disease
Coronary Artery Disease
Angina
Congestive Heart Failure
Acute Myocardial Infarction
Peripheral Arterial Disease
Asthma
Chronic Obstructive Pulmonary Disease
(Emphysema and Chronic Bronchitis)

Diabetes Type 1
Diabetes Type 2
Metabolic Syndrome/Weight Complications
Osteoarthritis
Low Back Pain
Anxiety
Bipolar Disorder
Depression

Why It Matters

When you are able to manage your symptoms, you can:

Feel better and do more.
Reduce or eliminate the need for medications.
Lower your long-term health risks.
Avoid flare-ups that lead to ER visits.
Cut your out-of-pocket costs.

Chronic Condition Health Coaching

If you have one of the conditions above, Cigna may contact you and invite you to participate in one-on-one calls with a health coach.

Meet with your coach

Your health coach can help you learn how to control your physical symptoms and improve your mental and emotional health.

Look at your habits

Follow your doctor’s advice and address any unhealthy habits that might be holding you back.

Get ongoing support

After completing your coaching sessions, you may receive periodic phone calls and informational materials to help you stick with your new healthier habits.

Diabetic Incentive Program

If you or your covered spouse has diabetes, you may qualify to receive certain diabetic-related medications and supplies at no cost. To qualify, you will need to see a Parkland (Tier 1) provider and have your related prescriptions filled at a Parkland pharmacy. If you see a Tier 2 provider, the PEHP will pay the Tier 2 copay. If you are enrolled in the HDHP, you pay the full cost for prescriptions until you meet the medical deductible. Then, the HDHP will pay for eligible diabetic-related medications and supplies at no cost. Watch your home mail for more information.

Get Started

You can sign up with a chronic condition health coach in two easy ways:

Log in to myCigna.com and click Log In. Hover over the wellness tab, and click on “Health Coaching” from the drop-down menu.
Call 800-247-4433.

Precertification

Confirm if your care will be covered before you have a procedure or treatment.