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Complex Case Management

Find help for things like the Neonatal Intensive Care Unit (NICU), transplants, behavioral health or a high-risk pregnancy.

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How It Works

If you have a condition that needs extra support, Complex Case Management can help.

Get help for conditions such as:

  • NICU
  • Transplants
  • Oncology
  • Behavioral health
  • High-risk pregnancy
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Specialized Support

Cigna Case Management nurses can:

  • Help coordinate care between physicians and other health care providers.
  • Advocate for you as you navigate the health care system.
  • Manage your case from diagnosis on.
  • Provide education on prevention and lifestyle changes.

Get Started

Cigna may contact you by mail or phone to invite you to participate in the program.

Checklist

Precertification

Confirm if your care will be covered before you have a procedure or treatment.

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Chronic Condition Health Coaching

Get one-on-one support to help manage a chronic medical condition.

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Health Information Line

Call 24/7 for health care advice.

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Complex Case Management

Find help for things like the Neonatal Intensive Care Unit (NICU), transplants, behavioral health or a high-risk pregnancy.

Baby

Healthy Pregnancy, Healthy Babies

Learn how to have a healthy pregnancy.

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Lifestyle Management Programs

Get help to lose weight, quit tobacco or lower your stress levels.